Accessibility

 

Accessibility Statement for Greyparrot

At Greyparrot, we are committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to make our digital content as accessible as possible.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The Greyparrot website is designed and developed to conform to WCAG 2.2 Level AA.

Measures to Support Accessibility

Greyparrot takes the following measures to ensure accessibility across our website:

  • Integrating accessibility into our internal development and design systems.

  • Employing clean, semantic HTML and standard keyboard navigation patterns.

  • Ensuring sufficient colour contrast ratios for text and user interface components.

  • Maintaining responsive layouts that support text enlargement and zoom without loss of functionality.

  • Providing alternative text for meaningful imagery and transcripts or captions for media.

Known Limitations & Alternative Formats

While we strive for comprehensive accessibility across our entire website, some content may occasionally fall short due to platform constraints or historical updates.

  • Third-Party Integrations: Some embedded third-party tools, widgets, or hosted forms may not fully conform to Level AA standards. We actively engage with vendors who share our commitment to accessibility.
  • Legacy Documents: Older downloadable materials (such as historical white papers or PDF case studies) may not be fully optimised for screen readers.

If you encounter an unreadable document or feature, please contact us using the details below, and we will provide the information in an accessible alternative format.

Feedback & Contact Information

We welcome your feedback on the accessibility of the Greyparrot website. Please let us know if you encounter accessibility barriers, require alternative formats, or need assistance navigating our services:

  • Email: contact@greyparrot.ai

  • Postal Address: 100 Drummond Road, 401 Almond Studios, London SE16 4DG

We aim to acknowledge and respond to accessibility feedback within 2 to 5 business days.

Formal Enforcement Procedure

If you are located in the United Kingdom and are dissatisfied with our response to an accessibility issue, you have the right to contact the Equality Advisory and Support Service (EASS) via equalityadvisoryservice.com.

This statement was created on October 2026 and was last reviewed on October 2026.